Know Before You Go

Face coverings are optional in indoor and outdoor locations. However, face coverings are not permitted while experiencing water slides or in the water.

Using the Mobile App
Download the My Disney Experience app to access special content, view estimated wait times, use Disney Genie service, place mobile orders and more.

We strongly recommend that you have the latest version of the My Disney Experience app on your mobile device, with location services and notifications enabled.

Getting Ready for Your Visit
Find convenient tools and time-savings tips to help you prepare for your upcoming Walt Disney World visit.

Entering the Parks
For park entry and reentry (with valid admission), tap your MagicBand or Disney MagicMobile Pass to the touch point and place your right index finger on the reader.

For more information on the use of fingerprint images at Walt Disney World Resort, visit the Resorts Privacy Frequently Asked Questions.

Available for iPhone®, iPad® and smartphones for Android™. Message, data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset or service provider. Coverage and app stores not available everywhere. If you’re under 18, get your parents’ permission first.

Walt Disney World Resort Property Rules

Welcome to the Walt Disney World Resort Rules. To ensure a safe and enjoyable experience for all our Guests, please respect the following rules:

All persons, bags, parcels, clothing and other items may be subject to screening/security checks.

We reserve the right not to allow any bag, parcel or other item and to deal with any unattended object, bag or luggage in such way as we consider appropriate.

Firearms, ammunition, knives and weapons of any kind are prohibited.

Smoking marijuana or other illegal substances is not permitted at any time. For the comfort of all Guests, Walt Disney World theme parks, water parks and ESPN Wide World of Sports Complex are smoke free. The smoking of tobacco, e-cigarettes or other products that produce a vapor or smoke is allowed only in designated outdoor smoking areas.

• A $250-$500 room-recovery fee will be charged for smoking in Guest rooms or on balconies or patios at Disney Resort hotels.

Children should be supervised. Guests under age 14 must be accompanied by a Guest age 14 or older to enter a theme park or water park. To board an attraction, children under age 7 must be accompanied by a person age 14 years or older.

Tickets, credentials and other entitlements are non-transferable, non-exchangeable, non-refundable, revocable and void if altered. The ticket must be used by the same person on all days during its period of validity and is not valid for special events that require a separate admission charge. Applicable ticket and valid identification confirmation are required for entry, re-entry or if applicable, crossover into any park on each day of the ticket's validity. Tickets used to redeem or access benefits and entitlements such as Lightning Lane Multi Pass must be the same ticket used for park entry.

These rules are subject to change at any time without notice.

Prohibited Items

• Firearms, ammunition, knives and weapons of any kind.

• Self-defense or restraining devices (e.g., pepper spray, mace)

• Marijuana (including marijuana enriched products) or any illegal substance.

• Objects or toys that appear to be firearms or weapons.

• Fireworks or other similarly explosive and/or flammable objects, smoke machines or fog machines.

• Alcoholic beverages, except at the Disney Resort hotels. Wine may be brought in to Disney Springs to be consumed at select table service restaurants only, corkage fees apply.

• Glass containers (excluding small containers such as baby food jars), except in the Disney Resort hotels.

• Horns, whistles, large megaphones or artificial noise makers.

• Recreational devices such as drones, remote-control toys, skateboards, scooters, inline skates or shoes with built-in wheels. Bicycles are permitted only in designated Disney Resort areas.

• Strollers that are greater than 31" (79 cm) in width and 52" (132 cm) in length. Stroller wagons are also prohibited.

• Wagons are prohibited at any theme park, or water park. Wagons are prohibited at indoor venues at ESPN Wide World of Sports Complex.

• Any trailer-like object that is pushed, pulled or towed by an Electric Conveyance Vehicle, wheelchair, stroller or person.

• Wheeled mobility devices with less than 3 wheels or devices that cannot maintain stability and balance when stopped, unpowered and/or unoccupied. Training wheels and/or modifications are not permitted. Devices must be manually or electrically powered and operated at a walking pace. Devices should be single rider and not exceed 36" (92 cm) in width and 52" (132 cm) in length.

• Suitcases, bags, coolers or backpacks, with or without wheels, larger than 24" long x 15" wide x 18" high (61 cm x 38 cm x 46 cm) are not allowed in any theme park or water park. Loose or dry ice is not permitted in these containers. Re-usable ice packs are recommended.

• Folding chairs are not allowed in any theme park, water park or Disney Springs.

• Selfie sticks, hand-held extension poles for cameras or mobile devices, flags and banners are not allowed in any theme park or water park.

• Tripods or monopod stands that cannot fit inside a standard backpack or that extend over 6’ (182 cm) are not allowed in theme parks, water parks, Disney Springs or ESPN Wide World of Sports Complex.

• Balloons are not permitted at Disney’s Animal Kingdom theme park, water parks, ESPN Wide World of Sports or Disney’s Animal Kingdom Lodge (Kidani Village and Jambo House)

• Plastic straws are not permitted at Disney’s Animal Kingdom theme park, water parks or Disney’s Animal Kingdom Lodge (Kidani Village and Jambo House)

• Non-Coast Guard approved flotation devices or swim noodles at any water park.

• Additional prohibited items at ESPN Wide World of Sports Complex

  • Generators

  • Propane heaters

  • Large misting fans (personal handheld misting fans are permitted)

  • Flags/banners of any kind that are larger than 3’ x 5’ regardless of how the flag/banner is intended to be carried

  • Metal flag poles. Flag poles must be made out of wood, plastic and/or PVC. Flag poles cannot be longer than 4’, have diameters larger than 2”, or have decorative or sharp ends.

  • Coolers are prohibited at indoor venues, except for team coolers which must remain at the team bench.

  • Folding chairs are not permitted in the stadium, indoor venues, or at select outdoor events

We reserve the right to prohibit the use or storage of any other item not listed above that we determine may be harmful or disruptive, in our sole and absolute discretion.

Prohibited Activities

• The sale of goods or services, or the display of goods or services, unless prior written approval has been obtained.

• The distribution of printed or recorded materials of any kind unless prior written approval has been obtained.

• Engaging with other Guests or impeding operations while posing as or portraying any character in costume.

• Engaging in any unsafe act or other act that may impede the operation of the Walt Disney World Resort or any part thereof.

• Unauthorized access or entry into backstage areas or areas designated only for Cast Members.

• Unauthorized events, speeches, or use of any flag, banner, sign or other material for commercial purposes, or as part of a demonstration.

• Photography, videotaping or recording of any kind, or otherwise engaging in any activity, for unapproved commercial purposes.

• Unauthorized solicitations of any kind, whether commercial, religious, educational or otherwise, or conducting any unauthorized commercial activities, including solicitations of money or other contributions or donations.

• Obstructing sidewalks, entrances, driveways, patios, vestibules, stairways, corridors, halls or landings.

• Hanging any clothing, towels, bedding or other similar items over or on balconies at a Disney Resort hotel or from fire suppression sprinklers.

We reserve the right to prohibit the use or storage of any other item not listed above that we determine may be harmful or disruptive, in our sole and absolute discretion.

Guest Courtesy and Attire Policies

• Proper attire, including shoes and shirts, must be worn at all times. Clothing that drags on the ground is prohibited in theme parks, and water parks. Clothing with multiple layers is subject to search. We reserve the right to deny admission to or remove any person wearing attire that we consider inappropriate or attire that could detract from the experience of other Guests. Visible tattoos that could be considered inappropriate, such as those containing objectionable language or designs, are not permitted. There are specific costume guidelines for special events such as Halloween parties and Disney events; please refer to the additional policies applicable to those events.

• Costumes may not be worn in our theme parks, water parks or ESPN Wide World of Sports Complex by Guests ages 14 or older.

• Masks may not be worn by any Guests ages 14 or older (unless required for medical purposes). When worn by younger Guests, masks may not cover the entire face and must provide unobstructed peripheral vision at all times with openings that allow the eyes to be fully seen.

• Please show common courtesy to fellow Guests and our Cast Members by not using profanity or engaging in unsafe, illegal, disruptive or offensive behavior, jumping lines or saving places in lines for others. For your safety and the safety of others, please refrain from running except in designated areas.

• Access to attractions depends on the safety rules for each attraction.

• Guests using the pools, spas, fitness centers or other Disney Resort hotel facilities must also adhere to the rules posted and applicable at those facilities.

• Quiet hours at the Disney Resort hotels are from 11:00 PM to 7:00 AM.

• Guests must vacate their Disney Resort hotel rooms at the end of their stay, on the date and time set forth in their reservation confirmation.

Animal Policies

• Feeding, petting, touching, harassing or harming any wildlife, including birds, is prohibited.

• Service animal means a dog or miniature horse that is trained to do work or perform tasks for, and to assist, an individual with a disability. All other animals, including emotional support, comfort or companion animals, are not considered service animals.

• Pets or other animals, except service animals (i.e., dogs and miniature horses, as defined above) are prohibited. They are allowed only at designated pet friendly Disney Resort hotels.

• Pets staying at a designated pet friendly Disney Resort hotel should remain on a leash or in a harness and under the control of the owner at all times when outside of the Disney resort hotel room. Please refer to the designated pet friendly Disney Resort hotel’s specific pet agreement for additional rules regarding pets.

• Service animals should remain on a leash or in a harness and under the control of the owner at all times. Due to the nature of some attractions, service animals may not be permitted to ride.

• Service animals are not allowed in the water—including water features/fountains—or closer than 4 feet to the water on wet decks.

Company Rights

• The Walt Disney World Resort, including the water parks, Disney Springs and ESPN Wide World of Sports Complex and its designated roadways, walkways, and parking areas, is private property.

• We may photograph, film, videotape, record or otherwise reproduce the image and/or voice of any person who enters the Walt Disney World Resort, and use the same for any purpose without payment to any person.

• We reserve the right to deny admission, prevent entry or require a person already admitted to leave the Walt Disney World Resort or any part thereof, without refund, liability or compensation, for failure to comply with any of these rules, for unsafe, illegal or offensive behavior, to ensure safety, security or order, or if we consider that the circumstances otherwise so require, in our sole and absolute discretion.

• We may from time to time, in our sole and absolute discretion, without prior notice and without refund, liability or compensation, change the operating hours of any facility, close the Walt Disney World Resort or any part of it temporarily, restrict the number of persons having access to a facility and/or suspend or cancel any entertainment program if we consider that the circumstances so require.

• We reserve the right to enter any room at a Disney Resort hotel for maintenance, safety, security or any other purpose, even if the Room Occupied sign is displayed on the room door.

• We are not responsible for loss or damage of belongings or property, consistent with applicable law.