Frequently Asked Questions

  • Because Google can’t hold your hand through a flight delay. At Treadway Travel Company, we handle every detail — from research to reservations — and advocate for you before, during, and after travel. You’ll get expert guidance, exclusive perks, insider connections, and peace of mind knowing you have a real person (and a whole dream team) in your corner.

  • For most of our preferred partners — like Sandals, Beaches, Universal, and Disney — our services are complimentary! For custom itineraries (like Europe, river cruises, and luxury getaways), a professional planning & concierge fee may apply. This covers the time, expertise, and support we dedicate to curating your perfect trip.

  • All of them — but we specialize in unforgettable. Our expertise includes all-inclusive Caribbean escapes, romantic honeymoons, family adventures, luxury cruises, European tours, theme park vacations, and group celebrations. If it requires a passport, a plan, or a little pixie dust, we’ve got it covered here

  • It’s easy and fun!

    1. We start with a quick consultation to learn your travel style and wish list.

    2. We create a personalized quote with curated resort or itinerary options.

    3. Once booked, we manage payments, add-ons, dining, and special requests.

    4. Before travel, we send a digital guide with everything you need for a seamless trip.

  • Absolutely! Most vacations only require a deposit to secure your spot, and you can make payments as conveniently until your final balance is due (typically 45–120 days before travel). We’ll keep you on track with reminders and easy-to-follow instructions.

  • That’s when having a TTC advisor really shines. We’re your advocate if plans change — flight delays, weather issues, or resort hiccups. One call, text, or email to your TTC advisor, and we’ll handle it so you can get back to enjoying your vacation.

  • Because your vacation deserves more than average. We’re a Premium Preferred Sandals & Beaches Agency, U-Preferred Universal Agency, Europe Express Ambassador, and Disney Authorized Vacation Planner — trusted by the world’s best brands. With our insider access, expert training, and genuine passion for what we do, we create travel experiences that sparkle from start to finish.